There is a correct way and an incorrect way to dispute a YouTube claim. Whether it is Repost Network who issued a claim on your video or another rightsholder, below is our recommended approach to delivering the correct information to increase your likelyhood to getting that claim removed in your favor.
This post will include some behind the scenes images of our CMS in the hopes to educate YouTube creators on better understanding the process rightsholders go through when processing, reviewing, and acting upon sound recording claims. Our friends at Elevator Mag were willing to be our use case of someone who is disputing claims correctly.
First off, if you’re unfamiliar as to how to dispute a claim, get started here.
If you’ve gotten permission to place a song in your video, and wish to contest a claim, it is EXTREMELY important to include your proof, in the form of a signed agreement, from the master rights holder. This can best be communicated through a Dropbox, Gyazo, or any other type of photo or file sharing link. Twitter, Facebook, SoundCloud, or social media conversations generally do not count as an official sync licenses and are usually not enough to get the claim removed. Here is what a CMS owner generally sees when someone has disputed a claim.
It’s important to note that claimants see a very short excerpt of your dispute, as seen below in yellow. Therefore, it’s best to be succinct and provide absolute proof that you are able to upload and monetize the song in question. This will ensure that it doesn’t get overlooked. Long winded explanations about how you got in contact with the artist and the conversation you had is generally a waste of time for companies that have to go through thousands of these disputes a day. See Elevator’s response:
The link provided should redirect to a license agreement or proof of approval from the copyright holder. The below link is mostly blurred out for IP reasons, but you should get what we mean. If you do not have an agreement, there are several synchronization agreement templates online. That said, you should always consult your legal counsel if available.
What a CMS owner sees is an option to review your dispute and has a choice to either release the claim, or reinstate the claim. You really only get one chance at this, so you want to make sure you have as much information to back yourself up as possible. You technically can appeal the re-instated claim, but that is another process that could lead to your video going down and you receiving a strike on your channel.
Repost cannot speak for other rightsholders across YouTube. That said, if you have provided the above Repost would absolutely release the claim on your video. Remember to be succinct and provide absolute proof when contesting a YouTube claim. Good luck out there and remember to cross your T’s and dot your I’s!